General FAQ
What is the Bali Body Air Rewards Program?
Bali Body Air Rewards Program is our way of showing love and returning value to our customers for choosing to shop their favourite Bali Body products online. You can earn points for every purchase, which can be redeemed for vouchers.
How do I sign up?
Create an account on our website and you will automatically be enrolled in the BB Air Rewards Program. Shop Bali Body online and start earning points on every purchase.
How do I earn points?
You can earn BB Air rewards points by doing the below:
- Shop your favourite Bali Body self tanning, skincare and suncare products online
- Earn 1 point for every $1 you spend
- Follow us on social media
- On your birthday
- Leave a review
What are the tiers in the BB Air Rewards Program?
The BB Air Rewards Program features 4 tiers:
- Economy Class (0-99 Points)
- Business Class (100-149 Points)
- First Class (50-399 Points)
- Private Jet (400+ Points)
When you are upgraded to the next flight class, you will receive more benefits, exclusive rewards and gifts.
How do I know which tier I’m in and my rewards?
You can find this information on your account page. When you reach a new tier, you will receive an email notification welcoming you to more exclusive benefits and rewards.
Is it free to join BB Air Rewards?
It is completely free to sign up for the BB Air Rewards Program.
What do I get as a BB Air member?
As a BB Air Rewards Program member, you’ll receive birthday rewards, exclusive promotions, and discounts in exchange for points, free gifts and so much more.
How long do BB Air tiers last? Do points expire?
Tiers in the BB Air Rewards Program are reviewed annually. When you reach a new tier, you’ll keep those benefits for 12 months from when you entered the tier. Points expire 12 months after you earn them.
What can I buy to earn points?
You can earn points on almost all purchases, including individual products and items during promotions.
Is there a limit to earning points?
There is no limit to earning points.
Are there any referral discounts?
Yes! You can refer your girlfriends, so you both get 15% off your next purchase.
How do I refer a friend?
To refer a friend, simply go to the rewards page, scroll down to the section that says “Make it a girl's trip” and share the unique referral link with your friend. Once they’ve redeemed their 15% discount, you’ll receive yours via email.
Are rewards automatically generated?
Points are automatically added to your account after placing an order or completing certain actions. When you have enough points you can choose how to use your points. Rewards aren’t automatically applied. You can decide whether to redeem them during checkout or save them for future purchases.
How many points do I need to redeem rewards?
You can redeem points for rewards starting at just 100 points, which convert to $5. Similarly, 200 points convert to $10, and 400 to $20. Check out the rewards section in your account to see the options available.
How do I redeem my rewards?
To redeem your points, log into your account and select the discount you would like to redeem at checkout.
Can I transfer my points to someone else?
Points are linked to your account and cannot be transferred to another member. But you can always refer a friend to help them earn their points!
Do I receive points on orders I placed before signing up for the BB Air Rewards Program?
No, you will not receive points for orders placed before signing up for BB Air. Please ensure you are logged in to your account when placing an order to earn points.